Shipping policy
AVAILABILITY
All orders are subject to product availability.
SHIPPING METHODS AND RATES
- Orders may arrive in more than one package
- Orders are processed Monday - Friday, 9 AM - 5 PM ET excluding federal holidays
DELIVERY WITHIN THE UNITED STATES
Contiguous United States (48 states and D.C.)
Free Standard Shipping:
Every order qualifies for free Standard shipping through UPS Ground. The approximate delivery time is between 2-5 business days depending on location.
Delivery times are estimated and may vary by carrier. We will work as quickly as possible to ship your items. Please allow 1-2 business days for order processing. You will receive an email confirmation with your tracking number when your item(s) ship.
Alaska & Hawaii
We do not ship outside of the contiguous United States at this time.
APO & FPO
We do not ship to APO or FPO addresses at this time.
U.S. Territories
We do not ship to U.S. Territories at this time.
DELIVERY OUTSIDE THE UNITED STATES
DELSEY PARIS is a global brand headquartered in Paris, France. Please visit www.int.delsey.com to view product availability and shipping options in your country.
FREQUENTLY ASKED QUESTIONS
Where is my order?
To check your order status, please go to our Order Status page and enter your order number and email address for the most up-to-date information. Your order number can be found in your confirmation email.
What is the return policy?
To find our return policy, please see our Returns Policy.
DELSEY PARIS reserves the right to change the above shipping terms and conditions, including applicable shipping rates and fees, at any time for any reason without notice.